Returns & Exchanges
At Estetica Academy, we want you to be completely satisfied with your professional beauty supplies and equipment. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened items in their original packaging.
Initiate Your Request
Log into your account or contact our support team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the items in their original product packaging, ensuring all seals are intact and all accessories or manuals are included to qualify for a full refund.
Ship to Estetica
Affix the provided shipping label or send the package via a tracked courier service to our distribution center, keeping your tracking number for reference.
Quality Inspection & Refund
Once our technicians verify the condition of the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing